Sourcing & Legal

Is your IT sourcing environment proving complex and difficult to manage?

Many IT organisations are wrestling with the complexity of delivering projects and services. Delivery often depends on a range of internal and outsourced provision, coupled with off-shored components and increasingly, cloud-based solutions. Ensuring success in this environment requires different thinking. Key aspects consider include end-to-end service design, alignment of customer-supplier objectives, processes and tools, building collaborative relationships, organisational design and capability shifts. 3gamma covers the entire sourcing lifecycle—from planning through transition to a successful and stable IT delivery.

Capturing the business needs in IT’s agreements, transactions and relationships.

Contracts, agreements and external regulations is an integral part of an IT delivery. Business alignment and compliance are critical to ensure continuous IT operations and to deliver flexibility and innovation. To realise the business value of IT sourcing transactions and relationships it is critical to maintain focus on business objectives in all contracts and agreements. This is further accentuated as new delivery models, such as cloud-based services, become more common.

How can we help your business?


Related Articles


Successfully integrating the multi-sourced environment

Sourcing

With increased multi-sourcing, organisations require a comprehensive service integration capability to achieve their business, financial and quality objectives.


Managing the human perspective of implementing a new sourcing strategy

Change Management, Sourcing

There will always be forces acting for or against change in every organisation, but some have a cultural advantage. How can organisations evaluate and raise their change readiness level?


Are you getting stuck in the blame game?

Sourcing

Service integration is becoming more common with the increase in multi-sourcing, hybrid-cloud and off-shored services. There’s a growing need for organisations to have a service integration and management…


Understanding IT outsourcing risk: incorporating risk management in your IT sourcing strategy

Risk Management, Sourcing

Outsourcing decisions have long term consequences. Understanding how IT organisations and IT executives make decisions, value risk and manage risk is an integral part of IT outsourcing. The consequences of poor decision making with resulting lock-in effects can be detrimental to competitiveness, undermine organisational morale and incur significant costs. Managing risk during the IT sourcing life-cycle is at the heart of successful IT outsourcing.


The state of ITSM in agile organizations: delivering agile innovation while supporting stable IT operations

Change Management, Innovation, Operations, Sourcing

Successful IT organisations focus on the customers’ needs. They create a truly service-oriented organisation that is supported by the right technical pre-requisites, a well-tailored delivery model, and stringent fit-for-purpose delivery methods. Most importantly, it is their communication across teams and with their customers and stakeholders that truly sets them apart.