Is your IT sourcing environment proving complex and difficult to manage?
Many IT organisations are wrestling with the complexity of delivering projects and services. Delivery often depends on a range of internal and outsourced provision, coupled with off-shored components and increasingly, cloud-based solutions. Ensuring success in this environment requires different thinking. Key aspects consider include end-to-end service design, alignment of customer-supplier objectives, processes and tools, building collaborative relationships, organisational design and capability shifts. 3gamma covers the entire sourcing lifecycle—from planning through transition to a successful and stable IT delivery.
Capturing the business needs in IT’s agreements, transactions and relationships.
Contracts, agreements and external regulations is an integral part of an IT delivery. Business alignment and compliance are critical to ensure continuous IT operations and to deliver flexibility and innovation. To realise the business value of IT sourcing transactions and relationships it is critical to maintain focus on business objectives in all contracts and agreements. This is further accentuated as new delivery models, such as cloud-based services, become more common.
How can we help your business?